Commentary - As 60-70% of an enterprise’s IT budget is spent on hardware, software, and external vendor services, maximizing the value derived from IT vendors is key to delivering efficient IT ...

The first three articles in this series focused on the creation an internal environment that would enable a strong culture of privacy and data protection to flourish within the organization. The ...

A vendor management program that is grounded in the contractual agreement negotiated between an outsourcing provider and buyer is undoubtedly an enabler of a successful outsourcing solution. The ...

CHICAGO, IL--(Marketwired - February 23, 2016) - The use of third parties has indeed helped financial institutions to grow revenues, cut costs, and improve the customer experience. However, these ...

BPO buyer organizations talk the talk when it comes to governance and include it in their contracts, but many are not walking the walk. Thorough BPO vendor management is inconsistent at best, and this ...

As the entire industry is facing the shift to a more formalized reporting system for environmental, social, and governance (ESG) programs, the most important components of the programs can no longer ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. ITM VRM 3.6 was developed through extensive work with some of the world's ...

Law firms providing mortgage servicer clients default-related legal services are vendors, and financial services companies need to treat them as such. Not only that, law firms often interact directly ...

Many articles and conference presentations focus on how to choose IT vendors, what to include in contracts and the need for oversight of these vendors after the contract is signed. Because of the ...

When it comes to building a security program, one of the most frequently overlooked areas is that of vendor management. Organisations may focus significant resources on internal security, such as ...