I’ve worked in the fields of resilience, performance psychology and leadership science for over 20 years. In that time, my team and I have heard leaders ask one question over and over again. It’s one ...

In the future of work, performance management will need to adapt in order to keep up with the changing workforce. With so many developments happening, such as the increase in contract and freelance ...

It’s time to stop managing imaginary employees and start engineering real human performance. Why do we spend millions on performance management systems that everyone—managers, employees, and ...

The Office of Personnel Management has just issued detailed new requirements for agency performance management systems, and while I will take issue with some of the details on technical and policy ...

Why do we spend millions on performance management systems that everyone—managers, employees, and executives—openly admits are broken? The answer is uncomfortable but simple. We’ve designed these ...